PRIVACY
POLICY
TABLE
OF CONTENTS
We
at Timeless TV are committed to your privacy. Our Privacy Policy which
follows underscores the priority we place on keeping your information private
and safe:
INFORMATION
COLLECTION
Identifiable
Information—Personal Information
This
site collects the following personal information for creating your personal
login account and for processing your orders. We ask for this information
to process and ship your orders to you, to send you order confirmation and order
status information via e-mail, to contact you should a problem occur with your
order, to respond to your inquiries, and to send you our newsletter (if you
subscribe) with special promotions, discounts, notifications, and information
about new products. We also keep track of your order history.
We do not give out, lend, or sell any of your personal information to
anyone outside of our company for any reason, period :
•
REQUIRED INFORMATION
•
Login – For customer account
•
Password – For customer account (password is stored encrypted so only
you
know what your password is)
•
Lost Password E-mail Address – For customer account
•
First Name
•
Last Name
•
E-mail Address
•
Phone Number
•
Address
•
City
•
State
•
Zip Code
•
OPTIONAL INFORMATION
•
Fax Number
•
Company Name
•
Other State/Province
•
Country
Identifiable
Information—Non-personal Information
This
site does collect non-personal identifiable information. As you browse
this web site we may collect information about your visit, but never about you
personally (unless you make a purchase or create a customer login). Our
web server logs may gather the following statistics: number of people
that visited our site (not who), when our site was visited (hour, month, year,
etc.), which pages(s) were visited, from which domains our visitors come from
(e.g. Aol.com, hotmail.com, yahoo.com, etc.), and which browsers were used to
visit our site (e.g. MS Internet Explorer, Netscape, etc.).
Third
Parties
Disclosure
of some personally identifiable information is provided to the following vendors
to process your order or provide additional convenience services to you.
These third parties are limited by law or by contract from using the information
for secondary purposes beyond the purpose for which the information is shared.
We will not sell or rent any of your personally identifiable information to
third parties. We will only share the part of your personally identifiable
information that is necessary to process your order or provide additional convenience
services to you:
PayPal®
We
provide PayPal® with the following personally identifiable information to
pay for your order. No other personally identifiable information is shared.
PayPal® does not store the personally identifiable information we transmit
to them. Your credit card information is shared between you and PayPal®
in accordance to PayPal's® Privacy statement. Your credit card information
is not given to Timeless TV. All information shared with PayPal® is
shared over a secured, encrypted link:
•
First Name
•
Last Name
•
E-mail Address
•
Phone Number
•
Shipping To Address
MapQuest®
We
provide MapQuest® with the address that you type in to the MapQuest®
FROM form on the Driving Directions page. This is NOT the same address
that is associated with your order or your user login. We do NOT provide
MapQuest® with any of your personally identifiable information. The
MapQuest® FROM form address is transmitted to MapQuest® over an insecure,
unencrypted link. However, the FROM address cannot be associated with
your user login nor your personally identifiable information.
Cookies
“Cookies”
are small pieces of information that are stored by your browser on your computer’s
hard drive. We use cookies to improve your shopping experience.
It allows us to track your shopping cart across multiple shopping sessions.
You don’t need cookies to use our store; however, you will need
to enable them if you want the added convenience they offer.
While
most browsers are set to accept cookies by default, you can set yours to refuse
cookies or to alert you before accepting them. Consult your browser manufacturer
for information on changing the default setting for your specific browser.
Retention
We
reserve the right to retain personally identifiable information through this
site for the length of our business relationship with you. In some cases,
we will retain this information for a longer period of time if required to do
so by law or regulation.
INFORMATION
ACCESS & CORRECTION
We
strive to maintain accurate information. We provide access to your personally
identifiable information that you provide through our web site for as long as
we maintain this information. We encourage you to keep your data up to
date with us through the “My
Account” link to your customer account. If you have any problems
with your information that we have on our web site, or cannot get your password
to work, please contact
us and we will be happy to help.
Security
We
take security very seriously. We take steps to protect your personal
data that we collect at this web site against loss, misuse, or unauthorized
alteration, and unauthorized access. All personal data is ALWAYS
transmitted using the highest industry standard SSL encryption method.
We employ the following methods to ensure your information security:
Credit
Card
Your
order and credit card information is ALWAYS transmitted from
your computer to our secure servers using the highest industry standard SSL
encryption method. You can be assured of this secure status by the lock
icon displayed by your browser. Click on security
for more information about the SSL encryption this site uses. Your credit
card information is encrypted, password protected, and securely stored on our
servers behind multiple layers of internet security, including but not limited
to firewalls, anti- spyware software, anti-virus
software, and intrusion detection devices.
If
you do not feel secure with using your credit card online, you may place your
order over the phone or via fax by contacting
us directly.
In
the remote chance that someone does get your credit card information (by theft
before a purchase is made on this site), your credit card company will not charge
you for a charge you did not make. In most states your liability is limited
to $50 on fraudulent charges made with your credit card, as long as you notify
your credit card company within the time frame they specify for fraudulent use.
Debit cards or check cards are often covered by different laws.
If you are using a debit card, you should check with your local consumer protection
laws and card issuer.
Access
Access
to your personal information, including your credit card information is strictly
limited and password protected. Only the owners have access to
this information.
CHILD
CUSTOMERS
At
this time we are unable to sell to minors (under 18). Your child is more
than welcome to browse our store and place items in the shopping cart for purchase;
however, customer accounts and orders must be placed by an adult (18 years or
older). We do not intend to promote our web site to children without
parental knowledge and consent.
POLICY
CHANGES
We
reserve the right to revise our web site privacy policy from time to time.
If we make any changes, we will notify you by posting a prominent announcement
on our web site’s home page. If we intend to use your personal
information in a manner different from what is stated in this privacy statement,
we will notify you via e-mail. You will have the choice whether or not
we can use your information in this different manner. In some cases
when we post the notice we will also e-mail users who have opted to receive
communications from us, notifying them of the changes in our privacy policy.
Home-> Privacy Policy
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